2021 going forward

2021 going forward

Breeders will be aware the Kennel Club has asked breeders not to submit puppy registtrations by post at the moment. they have staff working from home and are inundated.

petlog can still accept paper registrations BUT when they get them they are scanned and emailed to those inputting to the database. It will be MUCH quicker and easier if you use the online system. If you can't do that you can fill in the paper record, scan it or get a good photo using your phone and send it to petlogadmin@thekennelclub.org.uk.

Finally, I need to apologise over the delays at Christmas. We had serious delays to some clients over the Christmas period caused by Postal delays (COVID and shear postal volume related). Its unavoidable, even the road carriers had delays.

We try to do our best, getting orders out following day whenever possible. We even had people picking up over Christmas at our Winchester office. One serious delay was caused when due to overwork an order was put aside and forgotten because we waited a couple of days for new guns to arrive. 

IF YOU PLACE AN ORDER AND DONT RECEIVE IT WITHIN 5 WORKING DAYS CALL OR EMAIL US.