www.pet-detect.com provides content from other Internet sites or resources and while Biotope Ltd trading as as petDetect tries to ensure that material included on www.pet-detect.com is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Biotope Ltd trading as as petDetect will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with www.pet-detect.com. If Biotope Ltd trading as as petDetect is informed of any inaccuracies in the material on the site we will attempt to correct the inaccuracies as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
incompatibility of www.pet-detect.com with any of your equipment, software or telecommunications links
technical problems including errors or interruptions of www.pet-detect.com
unsuitability, unreliability or inaccuracy of www.pet-detect.com
inadequacy of www.pet-detect.com to meet your requirements
palpable errors in our price lists - the offer of goods for sale at prices that are incorrect will be withdrawn by petDetect without condition or recompense.
To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to using www.pet-detect.com.
“We do not store credit card details nor do we share customer details with any 3rd parties”
Our acceptance of an order takes place on receipt of the order, at which point the purchase contract will be made and you will be charged for your order unless the item you have chosen is out of stock or there is an incorrect price listed (see above clause - palpable error). If an item has been listed for sale at a price that is incorrect, and once we are made aware of the incorrect price, we will endeavour to rectify the error within a reasonable time-frame but no longer than 24 hours. We reserve the right to void the sales contract if the item listed is palpably incorrect.
TRAINING COURSE FEES AND REFUNDS
We take payment for our training courses at the point of registration. If you do not pass on the day, or if you do not attend even though you registered, If you cancel at less than 7 days notice, we will not consent to a full refund.
If you pay by cheque we will cash the cheque upon receipt, and we will apply the same refund policy to cheques. For those paying by cheque, we will hold your place on the course open for 7 days, so that you can send us your cheque. If we do not receive your cheque within 7 days of your registration, you will lose your place on the course. We are not obliged to remind you to send your cheque. All payments received will be acknowledged by an emailed receipted invoice. If you do not provide an email we will post your receipted invoice to you. Please keep a copy in case there is a query at a later stage.
Third Party Websites
As a convenience to our customers, www.pet-detect.com includes links to other web sites or material which are beyond its control. Biotope Ltd trading as as petDetect is not responsible for this external content, or for any other web site outside of www.pet-detect.com.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.
Non Payment of the Training Course Fee
If we are unable to obtain payment for your training course fee, we reserve the right to withhold your Implanter Code.
We will make all reasonable efforts to present accurate information but we cannot guarantee the price or our ability to supply any particular item.
All prices shown on www.pet-detect.com do not constitute an offer to sell - until we formally accept your order your placement of an order will constitute simply an offer to purchase. We will confirm your place on our Training Course in an email - your registration for the course is not confirmation in itself - please wait for an official and separate confirmation.
Occasionally our suppliers may increase their prices unexpectedly, and this is often something we become aware of only upon ordering further stock from them. In the event that this occurs, or in the event of a pricing error, howsoever caused, we will check with you to see if you still wish to receive the item at the new price. All prices are displayed in pounds sterling (£), and VAT and postage are shown where applicable.
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. You can also select to have the item removed from your order if you do not wish to accept an alternative product - should one be available.
Substituted lines will normally be of identical or higher value than the original item ordered. In cases where the replacement item is of differing value, you will be charged the lesser of the two prices. Where a change to your order contents occurs, you will be notified by email or telephone. If it is impossible to substitute an item, we will remove the item from the order and deduct the item price from the total order cost accordingly.
If you are unsatisfied with the choice of substitution, please advise us by emailing us at firstname.lastname@example.org as soon as possible and we will attempt to rectify the problem within reason. Please note that we aim to dispatch your order as soon as possible. For most orders placed Monday to Friday this will mean same day dispatch. We can make alterations to your order up to the point of dispatch, however, once dispatched any changes to your order will have to be made via our standard returns process (below).