The Petlog database - managed by the UK Kennel Club

petlog

Implanting a microchip in an animal is only one part of the process - choosing a reliable and secure microchip database to store pet and owner details is essential for the identification and reunification potential of a microchip to be successful. petDetect Trovan microchips supplied within the UK are registered to the Petlog database. Petlog is the largest microchip database operating in the UK – over 8 million pet owners trust them with their details. The database is the only not-for-profit, and is managed by the UK Kennel Club. Petlog have been involved in many high profile lobbying cases within the microchip industry and are a strong voice with regards to animal welfare. They also set-up and run National Microchipping Month every June.

There are huge costs in setting up a database and keeping it secure. Look at recent virus issues which have closed hospitals etc.

Petlog have specialist computer programmers and have achieved all manner of approvals, and international standards (I believe the only one which has), their funding keeps them secure for the life of pets.

Other databases are dependent on the security of the company, often driven by selling dog stuff over the the web, or insurance. All private companies do this commercially and one way or another have to get money bin the pay for the database updating. This can be having you keep your details up to date so that the data can be sold or rented to the many companies who send endless spam!
 
What is the purpose of a database?
It is important to note that pet and owner details are not stored within the microchip itself - each microchip is pre-programmed with a unique 15-digit number which is displayed by the microchip scanner when the animal is scanned. Microchip databases store all the pet and owner details alongside this microchip number. When an animal is scanned and it's microchip number is known, the database must then be contacted to obtain the owner's contact details. They therefore play an extremely important role reuniting lost and stray pets with their owners.
With this is mind it is important to choose a database that takes data security seriously, and has staff with the knowledge and expertise to ensure lost or found pets are reunited with their owners as quickly as possible.

Why have petDetect chosen Petlog?

  • Petlog are the largest and one of the longest running microchip databases operating in the UK.
  • Petlog operate on a not-for-profit basis - the only database in the UK to do so.
  • Petlog is the only UK database that is ISO27001 compliant – meaning they take the safe and responsible storage of owner and pet data seriously.
  • Petlog are fully compliant for the purposes of the compulsory microchipping legislation for dogs.
  • They are founding members of the European Pet Network and are the only UK member. Petlog work with other microchip databases across Europe to track missing or found pets - meaning  even if a pet goes missing abroad it could be successfully reunited with its owner.
  • Petlog operate their reunification line 24/7 365 days a year.
  • They defer their income for 10 years, meaning that they can continue to offer a lifetime service.
  • Petlog offer expert guidance and advice for pet owners and implanters when dealing with lost and found pets.
  • In the event that microchip details are not stored on the Petlog database, they will offer guidance on the database that does need to be contacted.
  • Petlog in conjunction with petDetect offer a secure backtrack system – meaning that even if pets go missing before a microchip has been successfully registered, or in events where incorrect details have been entered onto the system, the owner can still be traced.

petDetect are proud to work alongside Petlog - we recognise their expertise and commitment to offering a secure and reliable service - ensuring that lost pets can be quickly reunited with their owners.

 

Keeping your contact details updated/changes in ownership of a pet.

Petlog Premium
All microchips supplied by petDetect come with basic lifelong registration onto the Petlog database. However, we would recommend considering Petlog Premium; for a one-off payment, this premium service offers several benefits for the lifetime of the animal whilst it is in your care, including:
* Unlimited free updates to contact details
* Add secondary emergency contact details e.g friend/relative
* Add holiday contact details if you are travelling with your pet abroad
* Download and create lost pet posters
* Send a lost pet alert to vets, wardens and rescues within a 30 mile radius
* Flag your pet as missing or update contact details immediately through the mydog or mycat app
 

It is essential that your contact details are kept updated on the Petlog database to ensure that your pet can be reunited if it ever strays.

Petlog can be contacted on 01296 336 579, or changes can be carried out online at www.petlog.org.uk. You will need your pet's microchip number - this can be found on their registration paperwork, or alternatively your pet can be scanned by a vet, warden or rescue in order to obtain their microchip number.

What does petlog charge

Petlog have come up with a new charging model, its not the simple £15 for premium now. All new registrations received are set to basic – if the customer choses to remain on basic they will not incur any further charges for the lifetime of their pet as long as they don’t change address. Should they move they will be offered the choice - change of address currently £10, or the option to take the lifetime Petlog premium package at the charge of £16. If the customer choses the £10 option and then moves again, they will be charged £10 and offered the Petlog Premium package again and so this will go on

Should the customer opt for the Petlog Premium lifetime package then they will not incur and further charges for the life of the pet whilst in their keepership, meaning they can update the database as many times as they like at no extra cost.

Should a keeper decide to sell their pet then the Transfer of Keepership (TOK) kicks in. The new keeper has the option to Transfer of Keepership (TOK) at basic for £6, meaning should they move then they will incur a charge of £10 for their change of address each time they move same as with first registration, however should they opt of Petlog Premium for £16 at the time of Transfer of Keepership (TOK) they will not incur any charges for the life of the pet whilst in their keepership.

 
PetDetect's own products are kept in stock to make dispatch as fast as possible. Generally, orders placed before 12.00pm (Mon-Fri) will be dispatched First Class the same day.
Our new implanter-search service is free for participating implanters and free for owners to lookup.
 
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